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Terms of Use

Effective date: to be confirmed · Last updated: 26 July 2026

Status: DRAFT — requires legal review before publishing, in particular the liability limitation, the aviation-safety disclaimer, and the trial/cancellation terms. Placeholders are marked [ ].

Effective date: [ ] · Last updated: [ ]

1. Who these terms are between

These Terms of Use (the "Terms") are an agreement between [Company legal name], a company registered in the Czech Republic at [registered address] ("FlightDesk AI," "we," "us"), and the flight school or organization that creates an account ("you," "your school," the "Customer"). By creating an account or using FlightDesk AI (the "Service"), you agree to these Terms on behalf of your organization. If you don't have authority to bind your organization, please don't create an account.

2. What FlightDesk AI is — and what it is not

FlightDesk AI is an operations management tool for flight schools: scheduling, flight logging, maintenance tracking, safety reporting, student/instructor records, and related administrative functions. It also displays weather and NOTAM data pulled from public aviation data sources to help with planning.

FlightDesk AI is not a certified aviation safety system, a flight planning authority, or a substitute for official sources. Specifically:

Weather and NOTAM data shown in the Service is provided for situational awareness and convenience. It is not a replacement for an official pre-flight briefing from your national aviation authority's approved source, and the pilot-in-command remains solely responsible for obtaining a proper, complete briefing before flight.
Medical certificate, licence, and currency information shown in the Service reflects what your school has entered. FlightDesk AI does not verify these records against any regulatory database, and does not certify anyone's fitness or legal currency to fly. Your school remains fully responsible for verifying that its students and instructors meet all applicable regulatory requirements before any flight.
Maintenance tracking (engine/propeller hours, scheduled events) is a record-keeping aid based on data your school enters. It does not replace your school's own airworthiness and maintenance compliance obligations under applicable aviation regulations, and FlightDesk AI is not a maintenance authority or approved maintenance tracking system under any specific regulatory scheme unless explicitly stated otherwise.
Safety reports submitted through the Service are stored and organized for your school's internal safety management. FlightDesk AI is not a mandatory occurrence reporting system to any aviation authority, and using it does not fulfill any external regulatory reporting obligation your school may have — those remain your school's responsibility, separate from this tool.

In short: FlightDesk AI helps you organize and see your operation clearly. It does not make regulatory, safety, or airworthiness decisions for you, and it does not replace your school's obligations under applicable civil aviation law.

3. Accounts

You must provide accurate information when creating an account and keep it up to date. You're responsible for what happens under your account, including actions taken by people your school invites (instructors, staff). You should let us know promptly if you believe your account has been accessed without authorization.

Your school controls who within your organization has access to what — FlightDesk AI provides the role and permission tools; how you assign them within your school is your decision and responsibility.

4. Trial period

[This section should match whatever you actually tell schools verbally — write it down here so it's consistent, not left as an unwritten understanding.]

New schools may be offered a trial period of the Service, currently [two months / — confirm exact length], at no charge. During the trial, the school has access to [the full Service / a defined subset — confirm]. At the end of the trial period, we will contact the school to discuss continuing on a paid plan. If no paid plan is agreed, access to the Service may be suspended, and the school's data will be handled as described in Section 9 (Data on Termination) below.

We may change or end the trial program for future customers at any time; this does not retroactively change the terms already agreed with a school currently in a trial.

5. Fees and payment

Current pricing is published at [link to pricing page] and may change from time to time; we will give existing paying customers reasonable notice — [confirm: e.g. 30 days] — before a price change takes effect for them.

Pricing is structured as a base subscription (which includes a defined number of aircraft) plus a per-aircraft fee for additional aircraft, based on aircraft weight category and engine configuration, as set out on the pricing page. [Once a payment processor is integrated, this section needs real payment terms: billing cycle, accepted payment methods, late payment consequences, refund policy. As of this draft, no payment processor is connected — do not publish payment-specific commitments until that's true.]

6. Your data

You own your data. Everything your school enters into FlightDesk AI — student records, flight logs, safety reports, aircraft records, everything — belongs to your school, not to us. We process it on your behalf to provide the Service, under the terms described in our Privacy Policy.

We do not access your school's data except: (a) as needed to provide support you've requested, (b) to maintain and secure the Service, or (c) where required by law. We do not use your operational data (flight logs, student records, safety reports) to train external AI models or share it with other customers, and we do not sell it.

Each school's data is isolated from every other school's, enforced at the database level — this was specifically designed and tested during development, not just asserted after the fact.

7. Acceptable use

You agree not to:

Use the Service for anything illegal, or in a way that violates applicable aviation regulations
Attempt to access another school's data, or to circumvent the access controls between organizations
Attempt to interfere with, disrupt, or reverse-engineer the Service beyond what's permitted by law
Use the Service to store or transmit anything that infringes someone else's rights, or that is abusive, defamatory, or unlawful
Resell or provide the Service to third parties as your own product without our written agreement

8. Intellectual property

FlightDesk AI, its underlying software, design, and branding belong to us (or our licensors). These Terms give you a right to use the Service — they don't transfer ownership of the software to you. You keep ownership of your own data, as described in Section 6.

9. Data on termination

If your account is closed — whether you cancel, a trial ends without conversion to a paid plan, or we terminate for breach of these Terms — [define concretely: e.g. "we will retain your data for 30 days after closure, during which you may request an export, after which it will be permanently deleted unless we're required by law to retain it longer." This needs a real, specific number — an open-ended promise here is not meaningfully better than no promise at all.]

You can request an export of your school's data at any time while your account is active, in a commonly readable format (e.g. CSV).

10. Service availability

We aim to keep the Service reliably available, but we do not guarantee uninterrupted or error-free operation, especially during this early stage of the product. We may need to take the Service down temporarily for maintenance or updates, and we'll try to give notice when a planned outage is likely to affect you.

[If/when a formal uptime commitment (SLA) is offered to paying customers, state it here with real numbers. Don't claim "99.9% uptime" language unless it's actually backed by something.]

11. Limitation of liability

[This section carries real legal weight and needs a lawyer's input, especially given the aviation context — the language below is a reasonable starting structure, not a final position.]

To the maximum extent permitted by applicable law: FlightDesk AI is provided "as is." We are not liable for indirect, incidental, or consequential damages arising from use of the Service. Nothing in these Terms limits liability that cannot legally be limited (for example, liability for death or personal injury caused by our negligence, where applicable law does not permit such a limitation).

Because FlightDesk AI is a record-keeping and operations tool, not a safety-of-flight authority (see Section 2), we are not liable for flight safety outcomes, regulatory non-compliance, or airworthiness decisions made using information displayed in or organized by the Service. Your school remains responsible for independently verifying safety-critical and regulatory information through appropriate official channels.

12. Termination by us

We may suspend or terminate an account for material breach of these Terms (for example, attempting to breach another school's data, or non-payment after the trial period ends without a payment agreement), with notice where reasonably practicable.

13. Changes to these Terms

We may update these Terms from time to time. We'll post the updated version here with a new "Last updated" date, and for material changes, we'll make a reasonable effort to notify active schools directly.

14. Governing law

These Terms are governed by the laws of the Czech Republic, without regard to conflict-of-law principles. [Confirm the intended jurisdiction for disputes — Czech courts, or something else, depending on where customers are based. This is a real decision, not a default to leave unexamined.]

15. Contact

Questions about these Terms: [contact email]

A note on how this document was built

This draft is written specifically around what FlightDesk AI actually is: an operations tool for flight schools, built and tested with real aviation input, currently in pilot testing with real schools rather than broad public availability. Section 2 in particular exists because a tool touching medical currency, maintenance hours, and safety reports needs to be explicit about the line between "helps you see your operation clearly" and "makes safety or regulatory decisions for you" — that line should be stated plainly, not left for a court to infer later.